Description
TotalDesk is a comprehensive WordPress plugin that provides a complete helpdesk, live chat, knowledge base, and ticket system for businesses and organizations. With its customizable design, extensive feature set, and intuitive interface, TotalDesk is a popular choice for managing customer support and engagement.
List of Features:
- Helpdesk Ticketing System
- Live Chat Integration
- Knowledge Base Management
- Customizable Email Notifications
- Customizable Contact Forms
- File and Document Uploads
- User Management
- User Roles and Permissions
- Customizable Branding
- Customizable Colors and Fonts
- Multilingual Support
- Ticket Status Tracking
- Ticket Assignment and Routing
- Ticket Merging and Splitting
- Ticket Notes and Comments
- Ticket Tags and Labels
- Knowledge Base Articles Management
- Knowledge Base Article Categories and Tags
- Knowledge Base Article Comments
- Ticket and Article Search.
Dax (verified owner) –
Affordable website enhancement, delivers.
Viviane (verified owner) –
Good buy, smooth and cheap
Lucy (verified owner) –
Affordable and effective
Patience (verified owner) –
Plugins worked fine, fantastic customer support.
Zackary (verified owner) –
Plugins, cheap price, fantastic quality.
Aglae (verified owner) –
Budget-friendly, plugins worked fine, recommended.