Fluent Support Pro

Fluent Support Pro is a powerful customer support and helpdesk solution for WordPress, designed to streamline communication between businesses and their clients. Packed with a range of features, this plugin aims to enhance customer service by providing efficient tools for ticket management, live chat, and more. Here’s a list of key features offered by Fluent Support Pro:

1. Ticket Management System
2. Live Chat Support
3. Multi-Agent Support
4. Email Notifications
5. Knowledge Base Integration
6. Customizable Ticket Forms
7. Ticket Prioritization
8. File Attachments in Tickets
9. Ticket Tags for Organization
10. Automated Ticket Assignment
11. User and Agent Dashboard
12. Ticket Status Tracking
13. Ticket Merge and Split
14. Agent Collision Prevention
15. Internal Notes for Agents
16. Canned Responses
17. Ticket Filters and Sorting
18. Time Tracking for Tickets
19. Ticket Rating System
20. Private Tickets for Sensitive Issues
21. Custom Fields for Ticket Forms
22. Ticket Escalation Rules
23. Guest Ticket Submission
24. Agent Performance Analytics
25. User Registration Integration
26. Customizable Email Templates
27. Agent Roles and Permissions
28. Live Chat Transcripts
29. Chatbot Integration
30. Chat Ratings and Feedback
31. Chat History Storage
32. Chat Availability Settings
33. Chat Routing and Distribution
34. Chat Notifications
35. Agent Status Management
36. Mobile Responsive Interface
37. Multilingual Support
38. GDPR Compliance
39. Activity Log and Audit Trail
40. Ticket Form Conditional Logic
41. Integration with CRM Systems
42. WooCommerce Integration
43. Social Media Channel Integration
44. Automated Follow-up Emails
45. Customizable Branding
46. Offline Ticket Form
47. Customizable Chat Widget
48. User Profile Management
49. Ticket Response Time Metrics
50. Comprehensive Reporting and Analytics

Fluent Support Pro is a comprehensive solution for businesses looking to manage customer interactions effectively. From advanced ticketing features to live chat support, this plugin provides a robust platform for delivering top-notch customer service and building stronger client relationships.