Teleman is a powerful Telemarketing & Voice Calling SaaS Application designed to streamline and automate telemarketing operations for businesses. With its comprehensive features, Teleman offers a robust platform for managing outbound calling campaigns, tracking performance, and optimizing sales efforts.
Features:
- Outbound Calling Campaign Management
- Contact Database Management
- Call Script Creation
- Call Recording
- Call Monitoring
- Call Analytics and Reporting
- Lead Management System
- Lead Segmentation
- Lead Scoring
- CRM Integration
- Auto-dialer Functionality
- Predictive Dialing
- Power Dialing
- Call Queue Management
- IVR (Interactive Voice Response) System
- Call Transfer
- Call Disposition
- Do Not Call (DNC) Compliance
- Call Logging
- Call Script Customization
- Call Script Analytics
- Real-time Call Monitoring
- Agent Performance Tracking
- Agent Leaderboards
- Call Whisper and Barge-in
- Call Recording Storage Management
- Call Queue Prioritization
- Call Routing Options
- Call Queue Callbacks
- SMS Integration
- Email Integration
- Integration with CRMs like Salesforce, HubSpot, etc.
- Multi-user Support
- Role-based Access Control
- Secure Data Encryption
- Multi-language Support
- API Integration
- Customizable Reporting Dashboards
- Real-time Call Alerts and Notifications
- Regular Updates and Maintenance
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