Description
Directorist Helpgent Integration – Async Video/Voice Support for Directory Listings (GPL)
Directorist Helpgent Integration connects your Directorist directory with Helpgent so visitors can send asynchronous video, voice, and text messages to listing owners—without live chat scheduling. It’s perfect for capturing qualified leads, pre‑sales questions, and support requests in a modern, conversion‑friendly workflow. Available from wpshop.net under a 100% GPL license with lifetime free updates and limited email support.
✨ Feature Highlights
- 🎥 Per‑listing Helpgent widget for video, voice, and text inquiries
- 💬 Async conversations—no live chat or meeting coordination required
- 🎯 Smart targeting (enable by plan, category, role, or individual listing)
- 📥 Lead capture with email/name fields and optional consent checkbox
- 📎 Attachments & screen recording (when enabled in your Helpgent flow)
- 🔔 Owner notifications and dashboard view for quick follow‑ups
- 🧩 Theme & builder friendly—shortcodes, blocks, and clean templates
- 🛡️ Security aware—compatible with reCAPTCHA & role permissions*
*Exact options depend on your Helpgent plan and site configuration.
📌 Detailed Overview
Reduce friction and increase conversions by letting prospects leave rich, contextual messages directly on a listing—at any time. Directorist Helpgent Integration embeds a Helpgent capture experience (video, audio, text, screen) into your directory so businesses can reply when they’re available, while users avoid the hassle of back‑and‑forth scheduling.
Admins decide where the widget appears (globally, by category, by plan, or per listing) and can require contact details to ensure every inquiry becomes a trackable lead. Listing owners receive notifications and can manage responses from their dashboard/workflow, improving close rates and customer satisfaction.
📊 Comparison Table
Capability | Directorist Helpgent Integration | Generic Contact Form |
---|---|---|
Rich inquiries (video/voice/screen) | ✅ Yes (async) | ❌ Text only |
Per‑listing enable & plan targeting | ✅ Native to Directorist | ⚠️ Manual mapping |
Lead capture + notifications | ✅ Built into workflow | ⚠️ Add‑ons required |
Frictionless scheduling | ✅ Async (no live chat hours) | ❌ Email ping‑pong |
GPL + lifetime updates (wpshop.net) | ✅ Included | ❌ Renewal fees common |
Unlimited domain usage | ✅ GPL freedom | ❌ Often domain‑locked |
🛠️ Installation Guide
- Download the Directorist Helpgent Integration ZIP from your wpshop.net account.
- In WordPress, go to Plugins > Add New > Upload Plugin, upload the ZIP, then click Install Now and Activate.
- Ensure Directorist and the Helpgent plugin/service are installed and configured.
- Create a Helpgent flow (recording types, fields, consent, notifications) and copy its widget/form ID.
- Open Directorist > Settings > Integrations > Helpgent and paste the ID; choose where to display (global, category, plan, per‑listing).
- Optionally restrict by user role, enable reCAPTCHA, and set the button/CTA label and position.
- Save and test on a staging listing: submit a video/voice inquiry and confirm owner notifications.
📜 Licensing Information
Distributed under the GNU General Public License (GPL). When you purchase from wpshop.net, you receive:
- ✔️ 100% original GPL files
- ✔️ Lifetime free updates
- ✔️ Limited support via email
- ✔️ Unlimited personal and client site usage
âť“ FAQs
- 1) Do I need both Directorist and Helpgent?
- Yes. This add‑on bridges Directorist with Helpgent. Install/activate both and create at least one Helpgent flow.
- 2) Can I show the widget only for premium plans?
- Yes. You can enable Helpgent globally or target by plan, category, or per‑listing for upsell strategies.
- 3) What formats can users submit?
- Depending on your Helpgent flow, users can submit video, voice/audio, screen recordings, attachments, and text.
- 4) How are leads delivered to owners?
- Owners receive email notifications and can access submissions in their dashboard/workflow per your Helpgent setup.
- 5) Does it work with reCAPTCHA and caching?
- Yes. You can pair with Directorist Google reCAPTCHA and follow standard caching exclusions for forms/endpoints.
- 6) Can I customize the CTA and placement?
- Yes. Change the button label, icon, and placement (e.g., under gallery, in sidebar, or tab) via integration settings.
🚀 Why Choose Directorist Helpgent Integration?
Because richer conversations convert better. Directorist Helpgent Integration turns static directory pages into interactive lead engines—capturing video/voice context, reducing friction, and helping owners reply on their schedule. It’s lightweight, scalable, and GPL‑licensed for unlimited projects.
Give your listings a modern, high‑converting inbox. Add Directorist Helpgent Integration to your cart on wpshop.net today—unlock async video/voice messaging with lifetime updates and GPL freedom.
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