Name: Fluent Support Pro
SKU: 72500
Availability: InStock

Description

Fluent Support Pro is a powerful customer support and helpdesk solution for WordPress, designed to streamline communication between businesses and their clients. Packed with a range of features, this plugin aims to enhance customer service by providing efficient tools for ticket management, live chat, and more. Here’s a list of key features offered by Fluent Support Pro:

Ticket Management System
Live Chat Support
Multi-Agent Support
Email Notifications
Knowledge Base Integration
Customizable Ticket Forms
Ticket Prioritization
File Attachments in Tickets
Ticket Tags for Organization
Automated Ticket Assignment
User and Agent Dashboard
Ticket Status Tracking
Ticket Merge and Split
Agent Collision Prevention
Internal Notes for Agents
Canned Responses
Ticket Filters and Sorting
Time Tracking for Tickets
Ticket Rating System
Private Tickets for Sensitive Issues
Custom Fields for Ticket Forms
Ticket Escalation Rules
Guest Ticket Submission
Agent Performance Analytics
User Registration Integration
Customizable Email Templates
Agent Roles and Permissions
Live Chat Transcripts
Chatbot Integration
Chat Ratings and Feedback
Chat History Storage
Chat Availability Settings
Chat Routing and Distribution
Chat Notifications
Agent Status Management
Mobile Responsive Interface
Multilingual Support
GDPR Compliance
Activity Log and Audit Trail
Ticket Form Conditional Logic
Integration with CRM Systems
WooCommerce Integration
Social Media Channel Integration
Automated Follow-up Emails
Customizable Branding
Offline Ticket Form
Customizable Chat Widget
User Profile Management
Ticket Response Time Metrics
Comprehensive Reporting and Analytics

Fluent Support Pro is a comprehensive solution for businesses looking to manage customer interactions effectively. From advanced ticketing features to live chat support, this plugin provides a robust platform for delivering top-notch customer service and building stronger client relationships.