Description
A Hotel Management System is designed to efficiently handle various aspects of hotel operations, from reservations and check-ins to billing and guest management. Here is a list of key features typically found in a Hotel Management System:
- Reservation Management
- Check-In and Check-Out
- Room Allocation
- Billing and Invoicing
- Guest Profile Management
- Room Availability Tracking
- Online Booking Integration
- Centralized Reservation System
- Multi-Property Support
- Rate and Inventory Management
- Reporting and Analytics
- Front Desk Dashboard
- Payment Processing
- Housekeeping Management
- Guest Services Integration
- Room Service Ordering
- Point of Sale (POS)
- Restaurant and Bar Management
- Inventory Control
- Conference and Event Management
- Loyalty Program Integration
- Guest Feedback and Surveys
- User Role Permissions
- Multilingual Support
- Mobile Check-In and Check-Out
- Key Card Integration
- Wake-Up Call Service
- Third-Party Integrations
- Group Booking Management
- Housekeeping Automation
- Maintenance Management
- Security and Access Control
- Room Inventory Optimization
- Waitlist Management
- Reservation Cancellation Policies
- Contactless Check-In
- Spa and Wellness Services
- Room Lock Systems Integration
- User Training and Support
- Guest Arrival Notifications
- Food and Beverage Orders
- Shuttle Service Scheduling
- Lost and Found Management
- CRM Integration
- Event Planning and Catering
- Billing Splitting Options
- User-Friendly Interface
- Energy Management
- In-House Communication
- Centralized Guest History
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