Knowledge Base | Helpdesk | Support | Wiki

Knowledge Base | Helpdesk | Support | Wiki (GPL)

Knowledge Base | Helpdesk | Support | Wiki is an all-in-one WordPress solution
for creating self-service knowledge bases, documentation portals, wikis, and support hubs.
Perfect for SaaS businesses, eCommerce stores, agencies, and
WordPress developers, this GPL-licensed plugin helps you reduce support requests,
improve customer satisfaction, and build a professional knowledge sharing system directly
within WordPress.

✨ Feature Highlights

• ✅ Drag & Drop Builder – Easily organize knowledge base articles and categories.
• ✅ Powerful Search – Ajax-based instant search for fast article discovery.
• ✅ Article Feedback – Allow users to rate and comment on documentation.
• ✅ Multiple Layouts – Choose from grid, list, or category-based designs.
• ✅ SEO Optimized – Structured for search engines to index your docs.
• ✅ Access Control – Restrict certain knowledge base sections to specific users.
• ✅ Multilingual Ready – WPML and translation-ready for global audiences.
• ✅ Lifetime Free Updates – Stay up-to-date at no additional cost.

📖 Detailed Overview

Customers prefer solving problems themselves before contacting support.
With Knowledge Base | Helpdesk | Support | Wiki, you can give them a structured,
easy-to-navigate knowledge system with FAQs, troubleshooting guides, and documentation.
This not only reduces support workload but also builds trust and improves customer experience.
Whether you need an internal company wiki, a helpdesk portal, or a public knowledge base,
this plugin offers the flexibility you need.

📊 Knowledge Base Plugin vs Competitors

⚙️ Installation Guide

1. Download the plugin ZIP file from your wpshop.net account.
2. Login to your WordPress admin and navigate to Plugins → Add New → Upload Plugin.
3. Choose the downloaded ZIP file and click Install Now.
4. Activate the plugin after installation.
5. Go to Knowledge Base → Settings to configure categories, layouts, and permissions.
6. Add your articles and publish your first knowledge base.

📜 Licensing Information

This plugin is released under the GNU General Public License (GPL).
You can install it on unlimited websites, for both personal and client projects.
At wpshop.net, you get 100% original GPL files, lifetime free updates,
and limited email support.

❓ Frequently Asked Questions

Q: Can I create multiple knowledge bases?

Yes, you can create and manage multiple separate knowledge bases within WordPress.

Q: Does it include a search function?

Yes, it comes with a built-in AJAX live search for instant results.

Q: Can I restrict access to certain documentation?

Yes, you can set role-based access to specific categories or articles.

Q: Is it translation ready?

Yes, it supports WPML and other translation plugins for multilingual documentation.

Q: Can I use it for internal company wikis?

Absolutely. It’s perfect for both public knowledge bases and private team documentation.

🚀 Why Choose Knowledge Base | Helpdesk | Support | Wiki?

A strong knowledge base is the backbone of excellent customer support.
With Knowledge Base | Helpdesk | Support | Wiki, you can reduce ticket volume,
empower customers with self-service solutions, and build an internal or external wiki with ease.
Combined with GPL freedom, unlimited site usage, and lifetime updates,
this plugin is the smartest investment for businesses and WordPress professionals.

👉 Download Knowledge Base | Helpdesk | Support | Wiki today from wpshop.net
and build a professional knowledge management system for your customers or team!