MemberPress Help Scout Addon

Provide smarter customer support for your members. The MemberPress Help Scout Addon integrates MemberPress with Help Scout, allowing you to view a member’s subscription details directly inside your Help Scout mailbox. This ensures your support team has instant access to membership information when assisting customers—leading to faster resolutions and happier members.

GPL-licensed • Unlimited websites • Lifetime free updates • Limited support via email (from wpshop.net)

Feature Highlights

• Instant Member Context: See MemberPress subscription details right in Help Scout conversations.
• Faster Support: Resolve tickets more efficiently with all membership data on hand.
• Plan & Status Visibility: Quickly confirm active plans, cancellations, or expirations.
• Reduce Back-and-Forth: No need to log into WordPress for every query.
• Team-Friendly: Empower your support agents with real-time data access.
• Secure Integration: Uses API-based authentication for safe data handling.
• Easy Setup: Connect your Help Scout mailbox with MemberPress in minutes.
• Multilingual Compatible: Works with global membership sites and Help Scout mailboxes.

Detailed Overview

The MemberPress Help Scout Addon gives your support team everything they need to assist members—without leaving Help Scout. Whenever a member submits a ticket, their subscription details appear alongside the conversation, including active plans, payment status, and renewal info.

For Membership Businesses, Courses & Communities

If you manage subscriptions, online courses, or communities, this integration ensures your support team can answer billing, access, and renewal questions quickly—leading to improved satisfaction and reduced churn.

Support Made Simple

No more logging into WordPress to check member details. With one glance inside Help Scout, agents can deliver precise, helpful responses instantly.

Comparison Table

Installation Guide

1. Download the addon ZIP from your wpshop.net account.
2. Go to your WordPress admin → Plugins → Add New → Upload Plugin.
3. Upload the ZIP, click Install Now, then Activate.
4. Ensure MemberPress and a Help Scout account are active.
5. In WordPress, go to MemberPress → Options → Help Scout and enter your API credentials.
6. Connect the Help Scout mailbox to MemberPress.
7. Test a support request—member data will now appear in Help Scout tickets.

Licensing Information

The MemberPress Help Scout Addon is distributed under the GNU General Public License (GPL). Purchasing from wpshop.net provides:

• Unlimited site usage—great for agencies and membership-based businesses.
• Lifetime free updates accessible through your account dashboard.
• Limited email support for licensing and downloads.

Disclaimer: wpshop.net is an independent GPL marketplace and is not affiliated with or endorsed by MemberPress, Help Scout, or their developers. Products are distributed for legitimate GPL use.

FAQs

Why Choose MemberPress Help Scout Addon?

Because great support starts with context. This addon ensures your team can instantly see who a member is and what plan they’re on—without wasting time searching in WordPress. Faster answers mean happier members and stronger retention.

Ready to supercharge your membership support? Add the MemberPress Help Scout Addon to your cart today and enjoy GPL freedom, unlimited usage, and lifetime updates from wpshop.net.