🚀 Overview

Omni Channel Sales is a Perfex CRM module that empowers businesses to manage sales across multiple channels including online stores, physical outlets, marketplaces, and social media platforms. Designed for modern sales teams and managers, it centralizes order tracking, inventory management, and customer engagement into a unified system, reflecting real-world omni-channel retail strategies.

✨ Key Features

• Multi-Channel Sales Management: Integrate online, offline, and marketplace sales into a single CRM dashboard.
• Inventory Sync: Automatically synchronize inventory across channels to prevent stock-outs or overstock.
• Order Tracking: Monitor orders from multiple sources in real-time.
• Customer Management: Centralized view of customers, purchase history, and preferences.
• Reports & Analytics: Generate channel-specific and consolidated sales reports.
• Seamless Perfex Integration: Works with existing CRM modules like invoices, projects, and tasks.
• Automated Alerts: Notifications for low stock, order confirmations, and shipments.
• Payment & Checkout Integration: Supports online payments across integrated channels.

⚙️ Technical Stack

• Backend: PHP 7.x / 8.x (Perfex CRM Module Architecture)
• Frontend: HTML5, CSS3, JavaScript, Bootstrap
• Database: MySQL / MariaDB (via Perfex CRM)
• Server Requirements: Apache/Nginx, PHP modules (cURL, JSON, OpenSSL), 2GB RAM minimum
• Optional: Integration with eCommerce APIs, POS systems, and marketplace platforms

🧩 Installation Guide

1. Upload the Omni Channel Sales module files to the modules directory of Perfex CRM.
2. Activate the module via the Perfex CRM admin panel.
3. Configure connected sales channels, payment gateways, and inventory rules.
4. Test order processing, inventory synchronization, and reporting across all channels.

📦 Deliverables

• Perfex CRM Omni Channel Sales module source code
• Configuration files and API templates
• Documentation & installation guide
• GPL license for free use, modification, and redistribution

📱 Supported Platforms

• Web Browsers: Chrome, Firefox, Edge, Safari (Perfex CRM Admin)
• Server: Linux or Windows with PHP & MySQL/MariaDB
• Mobile: Responsive web interface accessible on tablets and smartphones

🧠 Notes

License: GPL – Free to use, modify, and redistribute.

Customization Tips: Add marketplace-specific integrations, advanced inventory rules, and automated marketing workflows for sales growth.

SEO Assurance: Semantic HTML ensures search engines can index multi-channel sales features, reports, and CRM integrations effectively.

👨‍💻 Original Developer Credit

Developed for Perfex CRM by Original Author / Marketplace.

🔒 Disclaimer

This Omni Channel Sales module is distributed under the GPL license. Redistribution, modification, and commercial use are permitted under GPL terms. All rights remain with the original developer, and users should credit accordingly.