Description
Feature Highlights
- 🎟️ Ticket Management Enhancements – Unlock advanced features for SupportCandy helpdesk
- 👥 User Role Control – Define agent permissions and manage support workflows
- ⚡ Product & Service Linking – Attach tickets to WooCommerce products or services
- 📊 Advanced Reporting – Generate insights on ticket volume, response times, and agent performance
- 🔔 Email & Notifications – Customize notifications to keep customers and agents updated
- 🔎 Search & Filters – Quickly find tickets with advanced search and filter options
- 📱 Responsive & Easy-to-Use – Works seamlessly across all devices for both customers and agents
- 🔒 GPL Licensed – Unlimited site usage, lifetime free updates, and limited email support
Detailed Overview
SupportCandy – Premium Addons Pack is the ultimate extension bundle for the SupportCandy helpdesk plugin, bringing advanced features to streamline your customer support process.
From ticket customization and agent control to reporting, notifications, and WooCommerce integration, this pack transforms SupportCandy into a full-fledged customer support solution.
Whether you’re running an online store, SaaS business, or membership site, the Premium Addons Pack helps you reduce response times, improve team efficiency, and deliver exceptional customer support.
Comparison Table
| Feature |
SupportCandy + Premium Addons |
Free SupportCandy |
| Advanced Ticket Management |
✅ Yes |
⚠️ Basic Only |
| WooCommerce Product Linking |
✅ Built-In |
❌ Not Available |
| Custom Notifications |
✅ Yes |
❌ Limited |
| Agent Role & Permissions |
✅ Advanced Control |
⚠️ Basic Roles |
| Reports & Analytics |
✅ Detailed Insights |
❌ Not Included |
| Search & Filtering Options |
✅ Advanced |
⚠️ Limited |
| GPL License (Unlimited Sites) |
✅ Yes |
❌ Restricted |
| Lifetime Updates |
✅ Free via wpshop.net |
❌ Renewal Required |
Installation Guide
- Download SupportCandy – Premium Addons Pack from your wpshop.net account.
- Login to your WordPress admin dashboard.
- Go to Plugins → Add New → Upload Plugin.
- Upload the
.zip file and click Install Now.
- Activate the plugin after installation.
- Navigate to SupportCandy → Addons to configure and activate premium features.
Licensing Information
SupportCandy – Premium Addons Pack is released under the GPL (General Public License).
You can install and use it on unlimited personal and client websites.
Purchasing via wpshop.net ensures lifetime free updates and limited email support.
No hidden fees—just advanced customer support features with GPL freedom.
FAQs
- ❓ Do I need the free SupportCandy plugin to use this?
- ✅ Yes, the Premium Addons Pack requires the core SupportCandy plugin installed.
- ❓ Can I link tickets to WooCommerce products?
- ✅ Yes, tickets can be connected to specific products for better support tracking.
- ❓ Does it support agent permissions?
- ✅ Yes, you can control agent roles and permissions for effective team management.
- ❓ Can I generate reports from tickets?
- ✅ Yes, detailed reporting helps you analyze support performance and KPIs.
- ❓ Do I get lifetime updates?
- ✅ Yes, all purchases from wpshop.net include lifetime free updates.
Why Choose SupportCandy – Premium Addons Pack?
Unlike the free SupportCandy plugin, the Premium Addons Pack unlocks advanced ticketing, WooCommerce integration, analytics, and role management.
It’s designed for businesses, agencies, and eCommerce stores that take customer service seriously.
With GPL licensing, lifetime updates, and limited support, it’s the best way to transform your helpdesk into a professional support system.
Get Started Today
Upgrade your customer support with SupportCandy – Premium Addons Pack.
Download today from wpshop.net and enjoy GPL freedom, lifetime updates, and the ultimate helpdesk experience for WordPress.
Deliver faster, smarter, and more efficient support today!
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