TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System

Description

TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System (GPL Download)

TotalDesk is the complete helpdesk and customer support solution for WordPress. It combines ticket management, live chat, knowledge base, and FAQ system into a single powerful plugin, making it perfect for businesses, SaaS providers, eCommerce stores, and agencies. At wpshop.net, you can download the GPL-licensed version with lifetime free updates and limited email support – no restrictions, no recurring fees.

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🎯 Feature Highlights

• ✔️ All-in-One Helpdesk Solution – Ticket system, live chat, knowledge base, and FAQs in one plugin.
• ✔️ Ticket Management – Create, assign, and track support tickets with ease.
• ✔️ Integrated Live Chat – Offer real-time customer support directly on your site.
• ✔️ Knowledge Base & FAQ – Reduce support load by providing self-service content.
• ✔️ Agent & Team Management – Assign tickets to agents or departments.
• ✔️ Email Notifications – Automated alerts for tickets, responses, and updates.
• ✔️ WooCommerce Compatible – Provide product-related support directly to your customers.
• ✔️ Lifetime Free Updates – Always up-to-date with the latest WordPress versions.

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📑 Detailed Overview

TotalDesk eliminates the need for multiple plugins by providing a complete support system in one package. Customers can submit support tickets, chat live with agents, and access a knowledge base for quick answers. Businesses can track, manage, and resolve issues efficiently while also improving customer satisfaction with self-service resources.

It’s ideal for eCommerce stores, SaaS companies, digital product providers, and service agencies who want to centralize their customer support.

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📊 Comparison Table

Feature	TotalDesk Plugin	Other Support Plugins
Helpdesk + Live Chat + KB	✔️ All-in-one	❌ Requires multiple plugins
Ticket Management	✔️ Built-in	⚠️ Limited
Knowledge Base	✔️ Yes	❌ Missing
WooCommerce Integration	✔️ Supported	❌ Not included
GPL License	✔️ Unlimited domains	❌ Domain restrictions

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🛠 Installation Guide

1. Download the TotalDesk GPL Plugin from your wpshop.net account.
2. Log in to your WordPress Dashboard → Plugins → Add New.
3. Upload the ZIP file and click Install Now.
4. Activate the plugin.
5. Go to TotalDesk settings to configure ticket system, live chat, and knowledge base options.
6. Assign roles and agents, then start providing support!

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📜 Licensing Information

The TotalDesk Plugin is licensed under the General Public License (GPL), which includes:

• ✔️ Unlimited website usage
• ✔️ Lifetime free updates
• ✔️ Open-source customization

Note: wpshop.net is not affiliated with the original developer. We provide authentic GPL files without modifications.

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❓ FAQs

1. Does TotalDesk include live chat?

Yes, it comes with a built-in live chat system for real-time support.

2. Can I create a knowledge base?

Yes, you can build a self-service knowledge base and FAQ section.

3. Is it compatible with WooCommerce?

Yes, you can provide WooCommerce product-related support seamlessly.

4. Can I manage multiple support agents?

Yes, you can assign tickets to different agents or departments.

5. Will I get free updates?

Yes, lifetime free updates are included with your GPL download.

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🚀 Why Choose TotalDesk – Helpdesk & Support Plugin?

If you want a complete customer support solution in WordPress, TotalDesk is the best choice. With tickets, live chat, knowledge base, FAQs, WooCommerce integration, GPL licensing, and lifetime updates, it’s a cost-effective solution for any online business.

👉 Download TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System today and deliver world-class support to your customers!