💬 WhatsApp Cloud API Messaging Platform – Official Multi-Agent Business Chat Tool

Compliant business messaging using Meta’s official WhatsApp Cloud API – secure, reliable, scalable. Perfect for support teams, automated notifications, and AI-driven chats.

🚀 Overview

This platform enables companies to manage WhatsApp conversations from a centralized dashboard with multiple agents,
approved message templates, automated replies, and AI assistance.
Designed for businesses that want a safe and authorized way to communicate with customers through WhatsApp.

✨ Key Features

• Official Cloud API: fully compliant with WhatsApp Business policies
• Multi-Agent Inbox: assign conversations across teams with live activity indicators
• AI Auto-Reply: optional support for conversational AI (ChatGPT)
• Template Messaging: send approved marketing & transactional updates
• Contact Management: CRM sync, tags, segmentation, remarketing
• Analytics: track delivery, read receipts, agent response performance
• Media Support: images, documents, voice notes, locations & catalog links
• Role-Based Security: admin, manager & agent permissions

⚙️ Technical Stack

• Backend: Node.js / Laravel / Python (API choice depends on version)
• Database: PostgreSQL / MySQL
• Frontend: Vue.js / React admin dashboard
• Messaging: Official WhatsApp Cloud API (Meta Graph API v17+)
• Security: HTTPS, JWT auth, audit logs, rate limiting

🧩 Installation Guide

1. Obtain access to Meta WhatsApp Cloud API
2. Configure phone number ID & Business App Token
3. Deploy backend to server & configure webhooks
4. Grant role permissions & onboard team members
5. Publish approved templates for outbound messaging

💡 Supported Use Cases

• Order updates & delivery notifications
• Customer service & support automation
• AI-powered lead qualification
• Appointment confirmation & reminders
• Secure onboarding & document requests

🧠 Compliance Notes

• Requires OPT-IN before messaging customers
• Marketing messages must use approved templates
• Follows Meta’s Business Messaging Policies

🔒 Disclaimer

This platform uses official WhatsApp Cloud API only.
Unofficial bulk messaging, spam automation, scraping,
or non-compliant WhatsApp access are not supported.