Active Matrimonial Support Ticket add-on

Description

The “Active Matrimonial Support Ticket add-on” is a valuable extension designed to enhance the customer support and query resolution process in the context of a matrimonial website or platform. This add-on enables users to raise support tickets for their inquiries, issues, or concerns, and provides a streamlined mechanism for the platform administrators to manage and respond to these tickets efficiently. Below is a comprehensive list of key features provided by the “Active Matrimonial Support Ticket add-on.”

Feature List:

1. Support Ticket Creation
2. Ticket Categorization
3. Ticket Priority Management
4. Ticket Status Tracking
5. Ticket Tagging and Labeling
6. Ticket Attachment and File Upload
7. Ticket Commenting and Conversation
8. Ticket User Notification
9. Ticket Assignment and Ownership
10. Ticket Agent and Admin Roles
11. Ticket Escalation and Delegation
12. Ticket Resolution Time Tracking
13. Ticket Merge and Split
14. Ticket Search and Filtering
15. Ticket Custom Fields
16. Ticket Automation Rules
17. Ticket Email Integration
18. Ticket Dashboard and Overview
19. Ticket Reporting and Analytics
20. Ticket SLA (Service Level Agreement) Management
21. Ticket Knowledge Base Integration
22. Ticket Customer Feedback and Ratings
23. Ticket Satisfaction Surveys
24. Ticket User Authentication
25. Ticket User Account Management
26. Ticket User Profile Customization
27. Ticket User Data Privacy
28. Ticket User Data Export and Portability
29. Ticket User Account Deactivation
30. Ticket User Two-Factor Authentication
31. Ticket User Password Reset and Recovery
32. Ticket User Activity Logs
33. Ticket User Support and Assistance
34. Ticket User Email Notifications
35. Ticket User GDPR Compliance
36. Ticket User Social Login Integration
37. Ticket User Profile Picture Upload
38. Ticket User Real-time Updates
39. Ticket User Mobile App Compatibility
40. Ticket User Response Time Tracking
41. Ticket User Browser Notification
42. Ticket User Multi-language Support
43. Ticket User Agent Interaction History
44. Ticket User Ticket Merge Confirmation
45. Ticket User Ticket Closing Confirmation
46. Ticket User Ticket Reopening
47. Ticket User Ticket Follow-up
48. Ticket User Ticket Resolution Feedback
49. Ticket User Ticket Comment Editing
50. Ticket User Ticket Status Change Notification

Note: The “Active Matrimonial Support Ticket add-on” is an essential tool to enhance customer satisfaction and streamline support processes on matrimonial websites. Specific features may vary based on the version and customization options available.