Description
Cloud Chat 3 – SaaS – Live Support Chat Business is a robust software-as-a-service solution designed to elevate your customer support and engagement capabilities. This feature-rich platform offers a range of tools to facilitate real-time communication, ensuring a seamless and efficient interaction between businesses and their customers. Explore the extensive list of features below:
- Real-time Live Chat
- Multi-Channel Support
- Chat Widget Customization
- Chat History and Archives
- Visitor Tracking
- Proactive Chat Invitations
- File Sharing
- Canned Responses
- Emoji and GIF Support
- Chatbot Integration
- User Authentication
- Multi-Operator Chat
- Departmental Routing
- Offline Messages
- Customer Information Capture
- Screen Sharing
- Ticketing System
- Knowledge Base Integration
- Mobile App for Operators
- Visitor Analytics
- Customizable Chat Forms
- Multi-language Support
- SSL Encryption
- Integration with CRM Systems
- Customizable Branding
- User Roles and Permissions
- Notification Settings
- API Integration
- White-label Solution
- 24/7 Customer Support
Cloud Chat 3 – SaaS – Live Support Chat Business empowers businesses to provide exceptional customer support and foster real-time engagement, offering a comprehensive suite of features to enhance communication and satisfaction.
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