Support Genix – WordPress Support Ticket Plugin

  • Very cheap price & Original product !
  • 100% Clean Files & Free From Virus
  • Unlimited Domain Usage
  • Free New Version
  • Product Version : 1.6.0
  • Product Last Updated : 29.03.2024
  • License : GPL

$3.99

Category:

Description

Support Genix is a powerful WordPress support ticket plugin designed to streamline customer support processes and manage tickets effectively. Below are the key features of Support Genix:

  1. Ticket Submission Form
  2. Ticket Management Dashboard
  3. Ticket Assignment System
  4. Priority Levels for Tickets
  5. Ticket Status Tracking
  6. Ticket Categories and Tags
  7. File Attachment Support
  8. Custom Fields for Ticket Details
  9. Internal Notes for Ticket Communication
  10. Ticket Escalation Workflow
  11. Ticket Merge and Split Functionality
  12. Ticket Search and Filtering Options
  13. Ticket Notifications and Alerts
  14. Customizable Ticket Templates
  15. Knowledge Base Integration
  16. Ticket History and Audit Trail
  17. Ticket SLA (Service Level Agreement) Management
  18. Customer Communication Portal
  19. Agent Performance Analytics
  20. Integration with CRM Systems
  21. Multi-language Support
  22. GDPR Compliance Features
  23. Customizable Ticket Forms
  24. API Access for Integration
  25. Role-based Access Control
  26. Automated Ticket Routing
  27. Customizable Ticket Prioritization Rules
  28. Ticket Feedback and Satisfaction Surveys
  29. Ticket Export and Reporting
  30. Regular Updates and Customer Support

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